Managed Virtual Privacy Network (VPN)

Why Managed VPN?

Broadband is now available nearly everywhere. It’s in every hotel, airport and in dozens of hotspot locations all over the country. It’s even available through the cellular networks. Road warriors and telecommuters need to be able to access the resources of the corporate network. The challenge is to provide a safe and secure solution to allow those remote users to connect to the company’s network. Bright House Networks’ remote VPN solution allows anyone with a computer and a connection to the Internet to connect to corporate resources while maintaining a high degree of safety and security.

Managed VPN services can also lower your operating costs, provide better protection of your confidential information, and facilitate greater fault tolerance within your network. Teaming with Bright House Networks will allow you to respond to changing demands of your company as well as allowing your business to have access to the newest technologies and equipment that you may not otherwise be able to afford.

System Management

Our certified personnel install and configure VPNs for maximum security. These services include unlimited technical support, system maintenance, configuration backup and repair or replacement of defective equipment.

• Securely connect all of your business locations and improve communications
• Allow your business to focus on its primary goal instead of investing manpower and
  money into staffing a robust IT department
• Better ability to meet your changing business needs and market demands
• Allow any employee to access your company network, no matter where they are
• Provide high speed remote access to all employees, with a range of options in speed
• Receive technical support 24/7/365 from our award-winning Customer Care team
• No need to buy expensive VPN equipment—and if it ever breaks, we will repair or replace
  it for free
• Faster implementation of services by experts
• Easily increase or decrease the size of your VPN as needed
• Set a daily or weekly interval for automatic backup of your network configuration file,
  so you’re always up and running
• Gain the same advantages of a Wide Area Network—at a much lower cost
• Reduce latency and errors due to VPN’s higher fault tolerance
• Access to the newest equipment and technologies that your business might not otherwise
  be able to afford

Monitoring Reports

Proactive Security Monitoring

Pro-active Security Monitoring by our trained security professionals and automated systems provides a complete security solution for your network. Our monitoring systems track network usage and alert our staff in the event of any outage or suspicious activity. Our personnel investigate those events and, when appropriate, work together with you to determine the most secure resolution. We continuously monitor these security systems to assess the health of your network. In the event of a failure by any monitored device, our personnel are notified and respond immediately.

Management Reports

We provide access to a variety of real-time reports on our Online Account Management Tool that help you manage and understand your business network usage. Reports such as “Network Status”, "Top Websites" and "Top Bandwidth Users" help you quickly identify problem areas, enabling you to reduce non-essential network usage and maximize performance and security.

Once our systems determine there is a potential problem, all of the related information is combined and presented to a security analyst whose job it is to investigate the event and determine if the threat is real or not. If the incident is determined to be a problem, we immediately contact you or your designated systems administrator to resolve the issue.